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Frequently Asked Questions

Migrate to the new DigiBanker

Make sure you're on track with the migration procedure from DigiBanker 1.0 to 2.0

migrate-img

DigiBanker Updates


System Maintenance

October 23, 2019

Optimized sending of queries

We have optimized sending of queries and concerns through DigiBanker Contact Helpdesk.

Multiple eGov transactions

Multiple eGov transactions may now be approved or disapproved at once. This includes Pag-IBIG, SSS, BIR eFPS, PhilHealth EPRS, and PAS5 Payments.

New Dashboard for all transactions pending list

It will display all transactions pending for your verification, approval, and/or release. These transactions are classified as eGov, Payments, Collections, and Transfers.

Need more Help?
For further assistant with DigiBanker not covered by our guides here,
you can get in touch with the Helpdesk through these channels.

 [email protected]

(632) 888-791-88


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